Redefining multi-cloud Storage Management
The Challenge - Traditional OEM Support
Problem:
Rising OEM maintenance costs (often increasing significantly as hardware ages).
Forced upgrades driven by End-of-Life (EOL) declarations, even if current hardware meets needs.
Limited flexibility and vendor lock-in.
Reduced support for older, still functional equipment.
Where the Cost Savings Come From
OEM Cost: $X (e.g., $10,000)
TPM Cost: $Y (e.g., $3,000 - $5,000)
Savings: $X - $Y (e.g., $5,000 - $7,000)
Key takeaway: Multi-year savings can be substantial across your entire IT infrastructure.
Ideal Candidates for TPM
Organizations with stable IT environments.
Maintaining a server for 3 years post-OEM warranty
Companies seeking to maximize IT budget efficiency.
Businesses with a mix of new and aging hardware.
Anyone looking for more flexible and responsive support options.
"Evaluate your current maintenance contracts."
"Request a free TPM quote."
"Start saving and optimize your IT infrastructure!"
Introducing TPM - Your Smarter Choice
What is TPM?
World Wide Hardware maintenance, support, and parts for a wide range of IT hardware (servers, storage, networking) from various OEMs.
Offers an alternative to costly manufacturer contracts.
Key Advantages of TPHM
1. Significant Cost Savings:
Typically 50-70% less expensive than OEM contracts.
Avoids forced, unnecessary hardware refreshes.
Extends the lifespan of existing, fully functional assets.
2. Extended Hardware Lifespan:
Keeps equipment running long after OEM "End-of-Life" (EOL) or "End-of-Service-Life" (EOSL) dates.
Maximizes ROI on your initial hardware investment.
3. Increased Flexibility & Control:
Customizable Service Level Agreements (SLAs) tailored to your specific needs.
No vendor lock-in – freedom to choose the best support.
Supports a multi-vendor environment seamlessly.
4. Enhanced Responsiveness & Expertise:
Often provides faster response times and more personalized support.
Access to a deep bench of experienced, OEM-certified engineers.
Focus on uptime and proactive maintenance.
5. Environmental Benefits:
Reduces e-waste by extending hardware utility.
Contributes to a more sustainable IT strategy.
1. Significant Cost Savings:
Reduced Support Fees: We typically offer services at a significantly lower cost (often 40-70% less) than original software vendors (OSVs). This is a primary driver for many organizations to switch to TPSM.
Avoidance of Forced Upgrades: OSVs often use maintenance contracts to incentivize or even force upgrades to newer versions, even if the current software is meeting your needs. We allow you to extend the life of your existing software without these unnecessary expenses.
No Vendor Lock-in: You gain the freedom to choose the support that best suits your needs, rather than being tied to the OSV's rigid contracts and pricing.
2. Extended Software Lifespan:
Post-End-of-Life (EOL) Support: DDS can continue to support software long after the OSV declares it "end-of-life" or "end-of-service-life." This allows organizations to maximize the return on their initial software investment.
Sustained Performance: Expert support ensures your older, still functional software continues to perform optimally, delaying costly and disruptive migration projects.
3. Increased Flexibility & Control:
Customizable Service Level Agreements (SLAs): We offer more flexible and tailored SLAs, allowing you to define the exact level of support, response times, and coverage you need.
Multi-Vendor Environment Support: If your IT environment includes software from various vendors, we can offer consolidated support, simplifying management and reducing administrative overhead.
Business-Driven Roadmap: You gain control over your software roadmap, investing in upgrades and new technologies when it makes strategic sense for your business, rather than being dictated by the vendor's release cycles.
4. Enhanced Responsiveness & Expertise:
Faster Resolution Times: We offer faster response times and more personalized support compared to large OSVs, who might prioritize larger clients or direct users to self-service portals.
Dedicated Expertise: All engineers often have deep, cross-platform expertise and are focused solely on maintenance and support, providing a more hands-on and proactive approach to problem-solving.
Support for Custom Code: TPSM at times can offer support for custom code and configurations, which may not be covered by standard OSV contracts.
5. Freeing Up Internal Resources:
By outsourcing software maintenance to a third party, your internal IT team can reallocate their time and expertise to more strategic initiatives, innovation, and core business functions, leading to increased overall efficiency and productivity.
6. Improved Budget Management:
Predictable and lower maintenance costs allow for better budget forecasting and allocation, enabling organizations to invest savings into other areas of IT or business development.