• OUR PROCESS

ANALYZE

    Goal Identification
    Current State Evaluation

    Future State Vision

DESIGN

 Functional Requirements
 Use-case Scenarios
 Conceptual Architecture
 Detailed Design
 Test and Education Execution Plan

IMPLEMENT

 Deployment Utilizing On-shore, Near-shore and Off-Shore Resource Options
 Development of Operational Run-books
 Client Training and Solution Turnover

MANAGE

 Monitor Solution Health and Operation
 Day-to-Day Management
 Service Level Reporting

PROJECT CHALLENGES WE HELP OVERCOME:

  • Oversight (Missing the big picture of all projects/status)
  • Efficiency (Too much time spent on status, reports, email, meetings)
  • Consistency (New team members with different tools, & methods = different results)
  • Insight (Lack of insight into the detailed status)
  • Transition (Team member departs or takes vacation and things fall apart)
  • Accountability (Lack of visibility that tasks are completed done and in the right order)