Enterprise Hardware Maintenance & Support
From OEM to alternative maintenance programs to support your IT assets from new to beyond their warranty or service agreement. We can offer a customized solution to extend the life cycle of your hardware while protecting your bottom line.
- SmartNOC Network Operations Center
- 24/7/365 Live Person Response
- Rapid Escalation to Tier 4 Engineers
- On Site Spares Availability
- Global Forward Stocking Locations (FSL’s)
- Same Day Air Courier
On-Site Field Engineer
- Trained And Skilled Field Engineers
- Global Field Service
- 24x7x365 Response
- Work With Tier4 On Complex Issues
Tier4 Specialist Advanced Engineers
- SME – Subject Matter Expert Engineering
- Detailed Action Plan Creation
- Advanced Level Troubleshooting
- Comprehensive Understanding Of Each Platform
WE’RE HERE FOR YOU 24/7 AND WE’LL NEVER LEAVE YOU HANGING! HERE IS THE FULL LIST OF ALL EQUIPMENT TYPES WE CAN SUPPORT FOR YOUR BUSINESS.
TRUSTED OEM & THIRD-PARTY MAINTENANCE PROVIDER
Networking, data storage, and servers are the building blocks of your IT infrastructure. If any part of your system goes down, the results for your business can be catastrophic. In the past, the end of a hardware lifecycle meant making the tough decision between costly hardware upgrades or costly support.
We provide an alternative to manufacturer maintenance to support your IT assets beyond their warranty or service agreement. DDS can offer a customized solution to extend the life cycle of your hardware while protecting your bottom line.