Enterprise Hardware Maintenance & Support

From OEM to alternative maintenance programs to support your IT assets from new to beyond their warranty or service agreement. We can offer a customized solution to extend the life cycle of your hardware while protecting your bottom line.

Help Desk

  • SmartPortal
  • SmartNOC Network Operations Center
  • 24/7/365 Live Person Response
  • Rapid Escalation to Tier 4 Engineers

Parts Logistics

  • On Site Spares Availability
  • Global Forward Stocking Locations (FSL’s)
  • Same Day Air Courier
  • 24x7x365

On-Site Field Engineer

  • Trained And Skilled Field Engineers
  • Global Field Service
  • 24x7x365 Response
  • Work With Tier4 On Complex Issues

Tier4 Specialist Advanced Engineers

  • SME – Subject Matter Expert Engineering
  • Detailed Action Plan Creation
  • Advanced Level Troubleshooting
  • Comprehensive Understanding Of Each Platform
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SUPPORTED HARDWARE

WE’RE HERE FOR YOU 24/7 AND WE’LL NEVER LEAVE YOU HANGING! HERE IS THE FULL LIST OF ALL EQUIPMENT TYPES WE CAN SUPPORT FOR YOUR BUSINESS.