Enterprise Hardware Maintenance & Support

From OEM to alternative maintenance programs to support your IT assets from new to beyond their warranty or service agreement. We can offer a customized solution to extend the life cycle of your hardware while protecting your bottom line.

Help Desk

  • SmartPortal
  • SmartNOC Network Operations Center
  • 24/7/365 Live Person Response
  • Rapid Escalation to Tier 4 Engineers

Parts Logistics

  • On Site Spares Availability
  • Global Forward Stocking Locations (FSL’s)
  • Same Day Air Courier
  • 24x7x365

On-Site Field Engineer

  • Trained And Skilled Field Engineers
  • Global Field Service
  • 24x7x365 Response
  • Work With Tier4 On Complex Issues

Tier4 Specialist Advanced Engineers

  • SME – Subject Matter Expert Engineering
  • Detailed Action Plan Creation
  • Advanced Level Troubleshooting
  • Comprehensive Understanding Of Each Platform

Third-Party Support for IBM, Microsoft, Oracle and SAP Software

WHAT IS ORIGINA?

Origina is an independent, third-party software support and maintenance provider that offers IBM & HCL users a forward-thinking alternative to traditional software mega vendors. Our expert led, consultative approach to support delivers immediate cost savings, recovers the value locked in traditional systems, de-risks legacy environments and frees up the valuable resources you need to accelerate cloud and digital transformation projects

YOUR SOFTWARE. YOUR TERMS.

AFFORDABLE, OUTSTANDING IBM SOFTWARE SUPPORT AND MAINTENANCE THAT LETS YOU TAKE BACK YOUR IT ROADMAP – AND PUT YOUR BUDGET WHERE YOU WANT IT.

SUPPORTED PRODUCTS

WE’RE HERE FOR YOU 24/7 AND WE’LL NEVER LEAVE YOU HANGING! HERE IS THE FULL LIST OF ALL EQUIPMENT TYPES WE CAN SUPPORT FOR YOUR BUSINESS.

Contact Us for a Full List of Supported Products