ENTERPRISE HARDWARE AND SOFTWARE MAINTENENACE AND SUPPORT

From OEM to alternative maintenance programs to support your IT assets from new to beyond their warranty or service agreement. We can offer a customized solution to extend the life cycle of your hardware while protecting your bottom line.

    • TPM (THIRD PARTY MAINTENANCE
    • TPSM THIRD PARTY SOFTWARE MAINTENANCE

Help Desk

  • Smart Portal
  • Smart NOC Network Operations 
  • 24/7/365 Live Person Response
  • Rapid Escalation 

Parts Logistics

  • On Site Spares Availability
  • Global Forward Stocking Locations (FSL’s)
  • Same Day Air Courier
  • 24x7x4x365

On-Site Field Engineer

  • Trained And Skilled Field Engineers
  • Global Field Service
  • 24x7x4x365 Response
  • Work With Tier4 On Complex Issues

Tier4 Specialist Advanced Engineers

  • SME – Subject Matter Expert Engineering
  • Detailed Action Plan Creation
  • Advanced Level Troubleshooting
  • Comprehensive Understanding Of Each Platform
HW OEM EoSL List
Why Origna?
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Third-Party Support for IBM

WHAT IS ORIGINA?

Origina is an independent, third-party software support and maintenance provider that offers IBM & HCL users a forward-thinking alternative to traditional software mega vendors. Our expert led, consultative approach to support delivers immediate cost savings, recovers the value locked in traditional systems, de-risks legacy environments and frees up the valuable resources you need to accelerate cloud and digital transformation projects
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YOUR SOFTWARE. YOUR TERMS.

AFFORDABLE, OUTSTANDING IBM SOFTWARE SUPPORT AND MAINTENANCE THAT LETS YOU TAKE BACK YOUR IT ROADMAP – AND PUT YOUR BUDGET WHERE YOU WANT IT.

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Short List out of 800 Passport Advantage

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WebSphere
  • WebSphere Application Server
  • App Connect (WebSphere Message Broker, WebSphere Integration Bus, WebSphere Enterprise Service Bus)
  • WebSphere Business Process Management
  • WebSphere MQ
  • WebSphere Portal (see collaboration below) (HCL)

Enterprise Content Management
  • FileNet Content Manager Products (P8)
  • IBM Case Manager
  • IBM Content Manager
  • Content Collector (for mail and file systems)
  • IBM Content Manager on Demand
  • IBM Datacap and FileNet Image Services

B2B and Commerce Solutions
  • WebSphere Commerce (HCL)
  • Sterling Order Management
  • Sterling B2B Integrator & Connect:Direct)
  • UNICA Campaign Management
  • iLog Decision Management & Business Rules Management
  • Tealeaf Family

Information Management
  • DB2 and Informix Databases
  • InfoSphere DataStage aka Information Server plus add-on components
  • InfoSphere QualityStage
  • IBM Governance Catalog
  • InfoSphere Master Data Management
  • Optim Family of Products

IBM Business Analytics
  • Cognos BI Family of Products
  • Cognos Planning TM1 Products
  • IBM Algorithmics (Algo)
  • Predictive Analytics (SPSS)
  • IBM Open Pages

Infrastructure Solutions
  • Spectrum Protect aka Tivoli Storage Manager
  • Spectrum Scale
  • Tivoli Monitoring
  • Tivoli ITIL Products
  • Netcool
  • IBM Service Desk and IT Asset
  • Maximo

Application Development 
  • Rational Family of Products (some HCL)

Collaboration Solutions
  • Lotus Notes and Domino Application Server (HCL)
  • Sametime (HCL)
  • WebSphere Portal (HCL)
  • IBM Web Content Management (HCL)
  • IBM Connections (HCL)

IBM Security Solutions
  • Tivoli Identity Manager Family (IBM Security Identity Manager)
  • Tivoli Access Manager (IBM Security Access Manager)
Contact a Maintenance Specialist